Juan Trucha

Los mantras lavinistas

Carlos Larraín ha sido nominado para ocupar el escaño que deja el ahora Ministro de Defensa Andrés Allamand, en la circunscripción de Los Ríos. Se ha visto un reclamo transversal, execrando la reforma constitucional de 2005.

“¿Por qué el partido del parlamentario elegido debe resolver su cupo cuando éste queda vacante?” Pues bien, ¿qué sería más democrático? ¿Llenar la vacancia con el compañero de lista de dicha elección, ese que obtuvo –muchas veces– una cantidad irrisoria de votos? Pues no, sería desconocer el mandato popular. (Además, en el caso de Allamand, el pobre no tenía compañero de lista.) ¿Volver a las elecciones complementarias? Sería un proceso engorroso, dado el tiempo que demora resolver el cupo (y quienes dejan la vacante, pedirían a la oposición una cabeza para el dichoso “pareo”, no vengamos con cosas).

En fin, no discutiré el desguañangamiento de la legislación política, cuyo estado actual se debe a la superposición de parches. El problema es otro, algo que me ha espantado gravemente. He leído a gente comentando cuán engañados se deben sentir quienes eligieron a Fulano para un cargo en el Congreso Nacional y renuncia a sus funciones, luego de un tiempo, para irse a un cargo gubernamental.

Lo repito de otra forma: hay gente lamentándose porque el voto le corresponde a una figura personal(ista), no hacia una coalición política.

¡Acabáramos! ¡Se despolitizó el Congreso! Entonces, las bancadas son un chiste: votar en bloque nunca ocurrió y los programas políticos de cada bando político en época electoral valen callampa pura y dura. ¡Qué mentira!

En el Parlamento chileno, salvo los excepcionales casos de Miodrag Marinovic y Carlos Bianchi, ningún huevoncito se manda solo: a todos les pena alguna forma de control de cuadros; incluso al flamante integrante del PRO René Alinco.

Por cierto, ¿se acuerda quién partió hablando de la importancia de votar por “personas, no partidos”? ¡Joaquín Lavín, en su campaña de 1999! Esa frase resolvía la necesidad de la derecha por legitimarse políticamente en una época donde todavía “ellos” eran todavía los “malos”.

¿Recuerda que en los años siguientes, aparecieron decenas de desconocidos aspirando cargos de representación popular, apoyados por la marca paraguas del apoliticismo lavinista? ¿Se acuerda de cómo llegaron a sus respectivos cargos Pablo Zalaquett, Gonzalo Cornejo, Carolina Plaza, Gustavo Hasbún, entre muchos otros? ¡Así mismo!

¿Se acuerda, además, por qué eran desconocidos? Porque, de acuerdo al plan lavinista, los políticos (tradicionales) no servían. Llegaron las caras nuevas. ¿Sabe qué ocurrió? Primero, los políticos nuevos fueron cooptados por los políticos viejos (razones obvias: militaban en los mismos partidos, duh). Segundo, ¿se acuerda del caso “Recolecta”?: los políticos “nuevos” adoptaron las mañas de los “viejos”.

Tanto se abusó de la inutilidad de los políticos que nuestra clase política está desprestigiada y a nadie le importa nada. ¿Por qué el Congreso perdió credibilidad? ¡Porque, en nombre de “los problemas reales de la gente”, los parlamentarios fueron vendidos como asistentes sociales!

En el discurso público, la función legislativa de los congresistas fue anulada, pese a ser la responsabilidad por la cual fueron elegidos. Para peor, “los problemas reales” anularon la cuestión cívica en el debate público. Hoy en día, ya no importa ser ciudadano ni de qué forma nos cohesionamos como sociedad: nos hemos convertido en meros receptores de productos (léase salud, educación).

Pensar cosas “abstractas” ha perdido utilidad. Los mantras lavinistas convirtieron al ciudadano promedio en espectador de políticas públicas efectistas, a la vez que en un ciudadano bastardo, desnaturalizado. Tan desnaturalizado que se siente defraudado de haber votado a la persona de nombre Andrés Allamand, en lugar de un militante derechista que ha pasado al ministerio de un gobierno derechista y cuyo escaño vacante será ocupado por otro derechista.

Diseño: “Ten Things I Have Learned”, Milton Glaser

comolosquesaben:

1
YOU CAN ONLY WORK FOR PEOPLE THAT YOU LIKE.
This is a curious rule and it took me a long time to learn because in fact at the beginning of my practice I felt the opposite. Professionalism required that you didn’t particularly like the people that you worked for or at least maintained an arms length relationship to them, which meant that I never had lunch with a client or saw them socially. Then some years ago I realised that the opposite was true. I discovered that all the work I had done that was meaningful and significant came out of an affectionate relationship with a client. And I am not talking about professionalism; I am talking about affection. I am talking about a client and you sharing some common ground. That in fact your view of life is someway congruent with the client, otherwise it is a bitter and hopeless struggle.


2
IF YOU HAVE A CHOICE NEVER HAVE A JOB.
One night I was sitting in my car outside Columbia University where my wife Shirley was studying Anthropology. While I was waiting I was listening to the radio and heard an interviewer ask ‘Now that you have reached 75 have you any advice for our audience about how to prepare for your old age?’ An irritated voice said ‘Why is everyone asking me about old age these days?’ I recognised the voice as John Cage. I am sure that many of you know who he was – the composer and philosopher who influenced people like Jasper Johns and Merce Cunningham as well as the music world in general. I knew him slightly and admired his contribution to our times. ‘You know, I do know how to prepare for old age’ he said. ‘Never have a job, because if you have a job someday someone will take it away from you and then you will be unprepared for your old age. For me, it has always been the same every since the age of 12. I wake up in the morning and I try to figure out how am I going to put bread on the table today? It is the same at 75, I wake up every morning and I think how am I going to put bread on the table today? I am exceedingly well prepared for my old age’ he said.

3
SOME PEOPLE ARE TOXIC AVOID THEM.
This is a subtext of number one. There was in the sixties a man named Fritz Perls who was a gestalt therapist. Gestalt therapy derives from art history, it proposes you must understand the ‘whole’ before you can understand the details. What you have to look at is the entire culture, the entire family and community and so on. Perls proposed that in all relationships people could be either toxic or nourishing towards one another. It is not necessarily true that the same person will be toxic or nourishing in every relationship, but the combination of any two people in a relationship produces toxic or nourishing consequences. And the important thing that I can tell you is that there is a test to determine whether someone is toxic or nourishing in your relationship with them. Here is the test: You have spent some time with this person, either you have a drink or go for dinner or you go to a ball game. It doesn’t matter very much but at the end of that time you observe whether you are more energised or less energised. Whether you are tired or whether you are exhilarated. If you are more tired then you have been poisoned. If you have more energy you have been nourished. The test is almost infallible and I suggest that you use it for the rest of your life.

4
PROFESSIONALISM IS NOT ENOUGH or THE GOOD IS THE ENEMY OF THE GREAT.
Early in my career I wanted to be professional, that was my complete aspiration in my early life because professionals seemed to know everything - not to mention they got paid for it. Later I discovered after working for a while that professionalism itself was a limitation. After all, what professionalism means in most cases is diminishing risks. So if you want to get your car fixed you go to a mechanic who knows how to deal with transmission problems in the same way each time. I suppose if you needed brain surgery you wouldn’t want the doctor to fool around and invent a new way of connecting your nerve endings. Please do it in the way that has worked in the past.
Unfortunately in our field, in the so-called creative – I hate that word because it is misused so often. I also hate the fact that it is used as a noun. Can you imagine calling someone a creative? Anyhow, when you are doing something in a recurring way to diminish risk or doing it in the same way as you have done it before, it is clear why professionalism is not enough. After all, what is required in our field, more than anything else, is the continuous transgression. Professionalism does not allow for that because transgression has to encompass the possibility of failure and if you are professional your instinct is not to fail, it is to repeat success. So professionalism as a lifetime aspiration is a limited goal.

5
LESS IS NOT NECESSARILY MORE.
Being a child of modernism I have heard this mantra all my life. Less is more. One morning upon awakening I realised that it was total nonsense, it is an absurd proposition and also fairly meaningless. But it sounds great because it contains within it a paradox that is resistant to understanding. But it simply does not obtain when you think about the visual of the history of the world. If you look at a Persian rug, you cannot say that less is more because you realise that every part of that rug, every change of colour, every shift in form is absolutely essential for its aesthetic success. You cannot prove to me that a solid blue rug is in any way superior. That also goes for the work of Gaudi, Persian miniatures, art nouveau and everything else. However, I have an alternative to the proposition that I believe is more appropriate. ‘Just enough is more.’


6
STYLE IS NOT TO BE TRUSTED.
I think this idea first occurred to me when I was looking at a marvellous etching of a bull by Picasso. It was an illustration for a story by Balzac called The Hidden Masterpiece. I am sure that you all know it. It is a bull that is expressed in 12 different styles going from very naturalistic version of a bull to an absolutely reductive single line abstraction and everything else along the way. What is clear just from looking at this single print is that style is irrelevant. In every one of these cases, from extreme abstraction to acute naturalism they are extraordinary regardless of the style. It’s absurd to be loyal to a style. It does not deserve your loyalty. I must say that for old design professionals it is a problem because the field is driven by economic consideration more than anything else. Style change is usually linked to economic factors, as all of you know who have read Marx. Also fatigue occurs when people see too much of the same thing too often. So every ten years or so there is a stylistic shift and things are made to look different. Typefaces go in and out of style and the visual system shifts a little bit. If you are around for a long time as a designer, you have an essential problem of what to do. I mean, after all, you have developed a vocabulary, a form that is your own. It is one of the ways that you distinguish yourself from your peers, and establish your identity in the field. How you maintain your own belief system and preferences becomes a real balancing act. The question of whether you pursue change or whether you maintain your own distinct form becomes difficult. We have all seen the work of illustrious practitioners that suddenly look old-fashioned or, more precisely, belonging to another moment in time. And there are sad stories such as the one about Cassandre, arguably the greatest graphic designer of the twentieth century, who couldn’t make a living at the end of his life and committed suicide.
But the point is that anybody who is in this for the long haul has to decide how to respond to change in the zeitgeist. What is it that people now expect that they formerly didn’t want? And how to respond to that desire in a way that doesn’t change your sense of integrity and purpose.

7
HOW YOU LIVE CHANGES YOUR BRAIN.
The brain is the most responsive organ of the body. Actually it is the organ that is most susceptible to change and regeneration of all the organs in the body. I have a friend named Gerald Edelman who was a great scholar of brain studies and he says that the analogy of the brain to a computer is pathetic. The brain is actually more like an overgrown garden that is constantly growing and throwing off seeds, regenerating and so on. And he believes that the brain is susceptible, in a way that we are not fully conscious of, to almost every experience of our life and every encounter we have. I was fascinated by a story in a newspaper a few years ago about the search for perfect pitch. A group of scientists decided that they were going to find out why certain people have perfect pitch. You know certain people hear a note precisely and are able to replicate it at exactly the right pitch. Some people have relevant pitch; perfect pitch is rare even among musicians. The scientists discovered – I don’t know how - that among people with perfect pitch the brain was different. Certain lobes of the brain had undergone some change or deformation that was always present with those who had perfect pitch. This was interesting enough in itself. But then they discovered something even more fascinating. If you took a bunch of kids and taught them to play the violin at the age of 4 or 5 after a couple of years some of them developed perfect pitch, and in all of those cases their brain structure had changed. Well what could that mean for the rest of us? We tend to believe that the mind affects the body and the body affects the mind, although we do not generally believe that everything we do affects the brain. I am convinced that if someone was to yell at me from across the street my brain could be affected and my life might changed. That is why your mother always said, ‘Don’t hang out with those bad kids.’ Mama was right. Thought changes our life and our behaviour. I also believe that drawing works in the same way. I am a great advocate of drawing, not in order to become an illustrator, but because I believe drawing changes the brain in the same way as the search to create the right note changes the brain of a violinist. Drawing also makes you attentive. It makes you pay attention to what you are looking at, which is not so easy.

8
DOUBT IS BETTER THAN CERTAINTY.
Everyone always talks about confidence in believing what you do. I remember once going to a class in yoga where the teacher said that, spirituality speaking, if you believed that you had achieved enlightenment you have merely arrived at your limitation. I think that is also true in a practical sense. Deeply held beliefs of any kind prevent you from being open to experience, which is why I find all firmly held ideological positions questionable. It makes me nervous when someone believes too deeply or too much. I think that being sceptical and questioning all deeply held beliefs is essential. Of course we must know the difference between scepticism and cynicism because cynicism is as much a restriction of one’s openness to the world as passionate belief is. They are sort of twins. And then in a very real way, solving any problem is more important than being right. There is a significant sense of self-righteousness in both the art and design world. Perhaps it begins at school. Art school often begins with the Ayn Rand model of the single personality resisting the ideas of the surrounding culture. The theory of the avant garde is that as an individual you can transform the world, which is true up to a point. One of the signs of a damaged ego is absolute certainty. Schools encourage the idea of not compromising and defending your work at all costs. Well, the issue at work is usually all about the nature of compromise. You just have to know what to compromise. Blind pursuit of your own ends which excludes the possibility that others may be right does not allow for the fact that in design we are always dealing with a triad – the client, the audience and you.
Ideally, making everyone win through acts of accommodation is desirable. But self-righteousness is often the enemy. Self-righteousness and narcissism generally come out of some sort of childhood trauma, which we do not have to go into. It is a consistently difficult thing in human affairs. Some years ago I read a most remarkable thing about love, that also applies to the nature of co-existing with others. It was a quotation from Iris Murdoch in her obituary. It read ‘ Love is the extremely difficult realisation that something other than oneself is real.’ Isn’t that fantastic! The best insight on the subject of love that one can imagine.

9
ON AGING.
Last year someone gave me a charming book by Roger Rosenblatt called ‘Ageing Gracefully’ I got it on my birthday. I did not appreciate the title at the time but it contains a series of rules for ageing gracefully. The first rule is the best. Rule number one is that ‘it doesn’t matter.’ ‘It doesn’t matter that what you think. Follow this rule and it will add decades to your life. It does not matter if you are late or early, if you are here or there, if you said it or didn’t say it, if you are clever or if you were stupid. If you were having a bad hair day or a no hair day or if your boss looks at you cockeyed or your boyfriend or girlfriend looks at you cockeyed, if you are cockeyed. If you don’t get that promotion or prize or house or if you do – it doesn’t matter.’ Wisdom at last. Then I heard a marvellous joke that seemed related to rule number 10. A butcher was opening his market one morning and as he did a rabbit popped his head through the door. The butcher was surprised when the rabbit inquired ‘Got any cabbage?’ The butcher said ‘This is a meat market – we sell meat, not vegetables.’ The rabbit hopped off. The next day the butcher is opening the shop and sure enough the rabbit pops his head round and says ‘You got any cabbage?’ The butcher now irritated says ‘Listen you little rodent I told you yesterday we sell meat, we do not sell vegetables and the next time you come here I am going to grab you by the throat and nail those floppy ears to the floor.’ The rabbit disappeared hastily and nothing happened for a week. Then one morning the rabbit popped his head around the corner and said ‘Got any nails?’ The butcher said ‘No.’ The rabbit said ‘Ok. Got any cabbage?’

10
TELL THE TRUTH.
The rabbit joke is relevant because it occurred to me that looking for a cabbage in a butcher’s shop might be like looking for ethics in the design field. It may not be the most obvious place to find either. It’s interesting to observe that in the new AIGA’s code of ethics there is a significant amount of useful information about appropriate behaviour towards clients and other designers, but not a word about a designer’s relationship to the public. We expect a butcher to sell us eatable meat and that he doesn’t misrepresent his wares. I remember reading that during the Stalin years in Russia that everything labelled veal was actually chicken. I can’t imagine what everything labelled chicken was. We can accept certain kinds of misrepresentation, such as fudging about the amount of fat in his hamburger but once a butcher knowingly sells us spoiled meat we go elsewhere. As a designer, do we have less responsibility to our public than a butcher? Everyone interested in licensing our field might note that the reason licensing has been invented is to protect the public not designers or clients. ‘Do no harm’ is an admonition to doctors concerning their relationship to their patients, not to their fellow practitioners or the drug companies. If we were licensed, telling the truth might become more central to what we do.


Part of AIGA Talk in London
November 22, 2001.

¿Dónde está la prensa?

Entre noticieros presentados por Booberella y el periodismo consecuente (quiero decir, “de consecuencias”, porque van a la zaga de los incidentes), he extrañado reportajes necesarios y trascendentes. Ojalá que algún medio se haga cargo de estos temas; lo imploro. Para empezar, tres asuntos.

· Especial Universidades:

- Agencias acreditadoras: ¿Quiénes las integran? ¿Todas acreditan igual? El efecto “Goodbye, Lenin” en las universidades ante el proceso de acreditación, ¿las agencias toman en consideración ese detalle?

– Acreditaciones off CNAP. A raíz de la publicidad de la Universidad Mayor, ¿cuánta confiabilidad y rigor tienen las agencias acreditadoras internacionales o gremiales?

– El estado de la investigación y las mallas curriculares de las carreras de las universidades. Buscar casos de negligencia tanto en universidades públicas como en las privadas.

– ¿Cuánto rigor hay en las universidades para contratar planta docente en los pregrados?

– ¿Cómo se está dando el pago de los créditos de la educación superior? ¿Están pagando los estudiantes de las carreras de IP y CFT? ¿Y los de escasos recursos que no alcanzan a 3º año en las universidades privadas? ¿Existe la amenaza de una moratoria de pagos colectiva?

· Cecilia Morel: Dossier crítico sobre la obsesión de La Moneda por instalar la imagen de una primera dama old school.

– Estados Unidos tiene a Michelle Obama; Francia, a Carla Bruni y en España está preparándose en los pits Letizia Ortiz. ¿Qué tienen en común? Son mujeres inspiradoras. Entre todo el machismo de la institución de “señora de”, los tres casos hablan de mujeres independientes. (Eh, la mujer del líder es imagen país. ¿Debía decirlo o estaba demás?)

– Las preguntas: ¿qué tan funcional es para todo el discurso de la nueva derecha instalar a Cecilia Morel? ¿Cuánta coordinación entre la misión del actual Sernam, Junji y reparticiones afines –a nivel de políticas públicas–, y la comunicación de la mujer del Presidente?

· Inside SeCom:

– Perfil profesional de todos los funcionarios. ¿Quiénes son? ¿Qué estudiaron? ¿Cómo llegaron al cargo? En el caso de esta última pregunta, ahondar en los procesos de cooptación.

– ¿Cómo trabajan en la SeCom? No me refiero a marcar tarjeta, sino a los procedimientos, los análisis estratégicos. ¿Trazan RE-LA-TO a partir de tácticas efectistas –y pretenden hacer un relato coherente sobre esta base (?)– o tienen elaborada una estrategia mayor?

– ¿Conocerá alguno de los funcionarios de la SeCom el triángulo de Charles Morris?

– ¿Bajo cuáles parámetros la SeCom (y/o la Secretaría General de Gobierno y/o quienes correspondan) está dando vistos buenos a la comunicación tercerizada, sea publicidad o los logos del Gobierno?

– ¿Cómo se coordina la SeCom con los ministerios y, muy en particular, con Ena von Baer? ¿La Secretaría General de Gobierno tiene poder comunicacional real o depende de las determinaciones de Hernán Larraín Matte?

– ¿De qué forma la SeCom se hará cargo de abordar los puntos conflictivos del Presidente, como la poca cercanía y la credibilidad?

– Una anecdótica: ¿La SeCom validó las chaquetas rojas, idea original de “Manena” Piñera, previo análisis semiótico, previo “uy, mira qué chori tu idea” o previa imposición del Presidente?

– Por último, cuando la SeCom tiene una objeción comunicacional, ¿cómo reacciona Piñera? ¿Es favorable a los buenos argumentos o se ensimisma en sus pareceres, sean del rigor que sean?

Ahí dejo la pelota.

What if. Supermercados Montserrat. 
Cuando uno va a Montserrat, siente que el tiempo se detuvo. Uno siente cierta nostalgia, pero mal diseñada. La nostalgia no está mal en sí, pero puede (y debe) mejorarse. ¿Por qué? Montserrat, estratégicamente, ha decidido orientarse a dos formatos: un supermercado de paso en áreas céntricas y locales más amplios en barrios residenciales. ¿Entonces? Montserrat quiere comunicar cercanía, intimidad. Juntémoslo con nostalgia. Combinemos los elementos: sale algo parecido a un supermercado con alma de emporio.
Mientras las grandes cadenas buscan grandes paños en lugares importantes de la capital, Montserrat se repliega. Eso no es malo. Y se puede potenciar. Y hay que gritarlo con orgullo.
Conceptos: nostalgia, cercanía (en un tono doméstico, familiar => emporio).

What if. Supermercados Montserrat

Cuando uno va a Montserrat, siente que el tiempo se detuvo. Uno siente cierta nostalgia, pero mal diseñada. La nostalgia no está mal en sí, pero puede (y debe) mejorarse. ¿Por qué? Montserrat, estratégicamente, ha decidido orientarse a dos formatos: un supermercado de paso en áreas céntricas y locales más amplios en barrios residenciales. ¿Entonces? Montserrat quiere comunicar cercanía, intimidad. Juntémoslo con nostalgia. Combinemos los elementos: sale algo parecido a un supermercado con alma de emporio.

Mientras las grandes cadenas buscan grandes paños en lugares importantes de la capital, Montserrat se repliega. Eso no es malo. Y se puede potenciar. Y hay que gritarlo con orgullo.

Conceptos: nostalgia, cercanía (en un tono doméstico, familiar => emporio).

What if: Metro de Santiago

Siguiendo con lo esbozado anteriormente, ahora la idea mejor resuelta.

Conceptos: cordillera, mapuche (ruca => etnia => origen), dos túneles.

Isotipo en color corporativo, versión en grises y outline.

Isotipo interactuando con los colores de las líneas de Metro. Pensado para ser ubicado como disco a la entrada de cada estación.

Letrero señalizador de la estación.

“Bienvenidos a Santiago”. ¡Es la cordillera, stupid!

De fondo, “Santiago Song” de Pánico.